Year-End Gratitude

If there were ever a year that we are grateful to see end, it’s 2020. Yes, it started with some bright promise that quickly faded as COVID-19 invaded and took control. Let’s not focus on the dark side, however. Despite the cloud that’s hung over us, there are some things for which to be grateful.

Change was thrust upon us, and organizations learned that remote working can be successful. Once we do emerge from this pandemic, the workplace will change. Hybrid working arrangements – some days at home, some days in the office – are likely to be the norm in many industries, ushering in a new era for work-life balance and flexibility. And job seekers will have more geographic flexibility as the realization takes hold that workers don’t have to live in the same city where the employer’s office is located. This is just the beginning. 

For us, we’ve enjoyed personal successes on the writing front, for which we are grateful. It started in February with a surprise package from our publisher containing The Manager’s Answer Book translated into simplified Chinese, and The Big Book of HR translated into Vietnamese. And while we haven’t received it yet, foreign rights were sold for The Conflict Resolution Phrase Book, which will be translated into Arabic. 

February also brought the opportunity from our publisher for a 10-year anniversary edition of The Big Book of HR. The ink was barely dry on the contract when the pandemic hit, making us totally rethink how some of the revisions will need to be addressed. But hey, who doesn’t like a challenge and the opportunity to stay busy.

A big thrill came in late May when we were notified that The Manager’s Answer Book was the winner in the career book category of the prestigious Next Generation Indie Book Awards, which our fabulous agent, Marilyn Allen, encouraged us to enter. Unfortunately, the awards ceremony, which we’re told is a magical night in the publishing industry, moved online like so many events. We watched it on Facebook Live while we were “together” on the phone. If nothing else, this year has been about innovation and creativity as we all coped with a new reality.

The writing success we are most grateful for is that last Tuesday, December 1, marked the release date and journey’s end for They Did What? Unbelievable Tales from the Workplace, which was finally published after years of work. Now we can look to 2021 for some new challenges. 

Finally, and most importantly, we recognize the many people who contributed to these successes. They include our families and friends, our readers, and our support teams who helped us get this book (and our blogs and social media) edited, finished, distributed, and promoted. We are especially grateful to them. 

Even in these trying times, take a moment to acknowledge your own personal successes and express gratitude to the people who touch your lives. We wish you a healthy and happy 2021.

Barbara and Cornelia

Meet Maryanne Robertson.

So, who is Maryanne exactly? And why should you meet her?  

Maryanne is the central character in our upcoming book. She’s the Chief HR Officer of a fictitious restaurant chain headquartered in a large Midwest city. And the issues she deals with, often daily, are complex and simply unbelievable. 

Of course, Maryanne doesn’t deal with these issues alone. That wouldn’t be any fun. She wants to teach and inspire her staff, support her management team, and share challenges and ideas with outside colleagues so they can learn and grow together. It’s through Maryanne and her colleagues that the stories in the book will be told.

A little more about Maryanne. She’s married to an employment attorney, which often makes for interesting pillow talk. And don’t expect them to always agree. After working several years for a management consulting firm, she returned to work at the restaurant chain, where she’d worked as a server during college, and eventually found her way from operations into HR because she was driven by the challenge of making people matter. 

Maryanne has the respect of her peers on the management team, but there’s always one exception.  Larry Blackstone, the CFO, thinks Maryanne only sees the people side, the soft side as he likes to say, of business. He forgets that while she was an assistant manager at one of the largest restaurants in the chain, she developed retention strategies that significantly reduced turnover and resulted in significant savings.

Kyle Greene, the employee relations manager who reports to Maryanne, thinks she’s amazing and is grateful to be working for her so early in his career. “She’s smart and attractive with her dark hair and bright green eyes. People take notice when she walks into a room. She has a soft, yet commanding, presence and is admired as a business leader in the community outside the company as well.”  

Someone from the outside business community who greatly respects her is Jason Edison, although they do have some history. They worked together in the management consulting firm Maryanne joined right out of college and have remained good friends and colleagues. It was Jason’s idea to start the networking group of HR Executives. They support each other by sharing problems and offering solutions. 

These are just some of the peers and colleagues you’ll meet along the way. And it’s through all of them that the stories in the book are told. In the coming months, we’ll give you glimpses into the types of stories you’ll read in the book. You’ll read tales about managing in the grey zone because people and the situations they put themselves into are rarely black and white.

Make New Friends but Keep the Old…

I recently had a speaking engagement in a city where I’d lived. It had been several years since I’d visited there, so I extended my business trip to stay for the weekend to see friends.

I really enjoyed returning to a place where I’d spent many happy years, but I must admit that I was constantly saying things like, “That wasn’t here when I lived here” or “This looks just the same as it did years ago.”

The best part of the weekend was reconnecting with friends and colleagues. Social media allows us to stay connected with people we don’t see often, but there is nothing like actually being together to re-kindle friendships and relationships.

While most of my time was spent with good friends, I also met new people along the way. Hearing their stories added a lot to my experience. I now have new friends with whom I can stay in contact, people I hope to see again soon. We’ll stay in touch on social media, and I will keep track of their travels and other life events of interest. I will look forward to seeing how the kids and grandkids grow while building new friendships that will hopefully last a lifetime.

This walk down memory lane reminded me of a song I learned in Girl Scouts and many of you probably know it too. Lucky for you I am only giving you the words and not including me singing the song. So here it is:

“Make new friends but keep the old. One is silver but the other gold.”

I’m challenging you to consider if you have friends you haven’t connected with in a while.  If so, do it today. You don’t have to fly across the country to connect—a phone call or a Facetime chat will work as well!  Just don’t let too much time go by without connecting! Don’t, however, get so hung up on old friends that you miss out on meeting new people and forming new friendships.  Remember, “one is silver but the other gold.”

National Teacher Appreciation Week

May 7-11 was Teacher Appreciation Week in the US. This is a wonderful reminder to say thanks to the people who taught us.

I had wonderful teachers in elementary school—except for fifth grade when I had the teacher we all had heard about since we started school. Her name was Miss Nice and let me tell you—nice was not a word I would ever use to describe her.

Now I realize that Miss Nice was really a good teacher—she was preparing us for what was to come when we moved on to the next level. What we didn’t like about her was that she expected a lot from her students and if you did good work, she rewarded you by letting you leave class a little early at lunch time to make her a cup of tea! I can’t imagine a teacher doing that today but we fought for that opportunity!

I never thanked Miss Nice for what she did for me and I bet few of my classmates did either but I should have because what I learned in her class has stayed with me. 

Yesterday I was reminded of how much it matters when we’re appreciated. I chair a committee for a large volunteer organization which takes up a lot of my time and energy. Sometimes I wonder if I should keep it up. Well, I received an email from a long-time committee member who thanked me for my leadership and for my dedication and told me how much she appreciates me.

To say that message made my day is a total understatement! So I challenge you to think who you might contact today to let them know how much you appreciate them. Might be a former teacher, a mentor, a colleague, a coach. It doesn’t matter who it is, but do it today! You won’t regret it and you will touch them in a way that is beyond your wildest imagination!