Every organization goes through different phases –
it’s all part of the business life cycle. The phases may have different names,
but they follow where an organization is in its own evolution. The phase that currently exists helps
to guide how the organization operates at that given point.
·
The introductory or start-up stage when the organization is new and
fresh. I like to think of this as the spring of the organization. New ideas are
being planted and starting to spring to life. There’s lots of creativity,
innovation, and energy.
·
The growth stage when the organization is meeting the demands of its
markets and clients, customers and other stakeholders. I like to think of this
as summer. The seeds of ideas that were planted are being cultivated and the
resulting products and processes have to be managed.
·
The maturity stage when the organization experiences a leveling out.
You’re enjoying the results of your hard work and expansion but you may be
seeing increasing pressure from the competition. You need to be flexible. I like to think of this as autumn
when there is still plenty of activity, but things start to quiet down. The
excitement and the newness of the introductory or start-up phase has waned.
·
The decline stage when the organization stays entrenched in the past and
doesn’t breathe new life – like winter when everything goes dormant. Customers
can lose interest as product development ceases to exist and key employees
leave. Of course, the winter is a great time to sit back and contemplate rather
than hibernate. The decline stage doesn’t have to be the death of the
organization if leaders are willing to pause and make substantive changes.
In our fast-paced business environment, many
organizations have to make these substantive changes. So many retailers,
including the formidable Saks Fifth Avenue are finding that they have to be
nimble in this age of the on-line marketplace. A pork and lamb farmer who sells at my local farmer’s market
in the spring and summer takes orders during the winter – when things tend to
be dormant – and has weekly
drop-off points near the locations of the spring and summer markets. An
innovative way to generate income during the cold months.
Recognizing and managing the various stages of the
organization’s life cycle is not only important for leaders, but the associates
as well. We’ve heard stories about the innovative leader who’s great at getting
something off the ground. Once the newness and excitement is gone, the
challenges of growth are overwhelming and the business is sold. Associates, as
well, thrive in different stages.
If it’s stability and the status quo that makes you
thrive, then an organization in the maturity stage is best suited for you.
Don’t get too comfortable though. As that organization moves to decline, your
future may not be that stable. Can you play a role in revitalizing it? Are you
comfortable with creativity and doing things differently – which is exactly
what the organization needs! If you’re not, the change you’ll need to make is to
move on to a new organization – one in which you’ll thrive and not merely
survive!
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